Privacy Policy for SHIFT PIVOT

Effective up date: 3 July, 2024

1. Introduction SHIFT PIVOT ("we," "us," or "our") welcomes you to our online and mobile resources ("Resources"). We use "you" and "your" to refer to visitors and users, all of whom must be at least 13 years old. This Privacy Policy explains from whom and what types of personal data we collect, how we use it, with whom we share it, and how we protect it.

2. Scope This Policy applies to all personal data processed when you access or use our Resources, purchase our services, or otherwise interact with us—whether you are located in the EU, the US, or elsewhere.

3. Data We Collect

3.1. Voluntarily Provided Data

Identifiers (e.g., name, email address, postal address, phone number)

Account credentials and profile details

Payment information (processed via PCI‑compliant third parties)

Communications (support requests, survey responses)

3.2. Automatically Collected Data

Technical data (IP address, device/browser type, operating system)

Usage data (pages visited, features used, time stamps)

Tracking data (cookies, web beacons)

4. Use & Legal Basis

Service Delivery (Contract): Account setup, transactions, customer support

Communications (Consent/Legitimate Interest): Service updates, marketing (where permitted)

Analytics & Security (Legitimate Interest): Performance monitoring, fraud prevention, error detection

5. Sharing & Disclosure

Service Providers: Hosting, payment processors, analytics vendors

Affiliates: Company group entities under common control

Legal & Safety: To comply with laws, enforce rights, or protect persons

Business Transfers: Merger, acquisition, or sale of assets

6. International Transfers We may transfer personal data across borders (including to the US). For transfers from the EU, we rely on Standard Contractual Clauses and/or other safeguards recognized under GDPR.

7. Data Retention We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal obligations.

8. Your Rights Depending on where you reside, you may have rights to access, correct, delete, restrict, or port your personal data, object to processing, and withdraw consent. To exercise your rights, contact us at [email protected]

9. Cookies & Tracking We use cookies and similar technologies for functionality and analytics. You can manage or disable cookies via your browser settings, but this may affect some features of our Resources.

10. Children’s Privacy Our Resources are not directed to children under age 13 (US) or 16 (EU). We do not knowingly collect personal data from children below these ages; if notified, we will delete such data.

11. California Privacy Notice California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt-out of sale of personal data (we do not sell personal data). See the "Your Rights" section for contact details.

12. Changes to this Policy We may update this Privacy Policy from time to time. The revised version will indicate a new Effective Date at the top.

13. Contact Us For questions or to exercise your rights, please contact:

SHIFT PIVOT
Email: [email protected]